Temporary, Part-Time Sales Associate

Montblanc; Santa Clara (CA); On-site; USD 29,000 - 36,000; Part time

Job summary

Montblanc in Santa Clara is seeking a Temporary Part-Time Sales Associate to support boutique operations and drive customer service. You will learn product knowledge, assist customers, and help maintain store presentation while achieving personal sales goals.

The role requires standing for most of the shift, a strong service mindset, and the ability to work weekends and evenings as needed. Compensation is hourly and commensurate with experience.

Qualifications

• Previous experience in retail sales; jewelry or high-end luxury product sales is preferred.
• Strong understanding of Customer Service needs and customer priorities.
• Excellent interpersonal, communication and computer skills are needed.
• Strong attention to detail with the ability to handle multiple tasks simultaneously.

Responsibilities

• Achieve preset sales objectives.
• Develop network and clientele.
• Capture client information; consistently adding information to further promote boutique relationships and sales.
• Possess strong product knowledge of the various collections
• Provide outstanding customer service.
• Develop a working knowledge of simple pen repair and after sales service techniques.
• Maintain the aesthetic quality of the store.

Skills

Customer service

Retail experience

Communication

Job description

Temporary Part-Time Sales Associate

Montblanc | Santa Clara

At Richemont Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

Reports to: Boutique Manager

Overview

Reporting to the Boutique Manager, the objective of this role is to achieve individual sales objectives; developing and servicing the customer.

Primary Responsibilities

• Achieve preset sales objectives.
• Develop network and clientele.
• Capture client information; consistently adding information to further promote boutique relationships and sales
• Possess strong product knowledge of the various collections
• Provide outstanding customer service.
• Develop a working knowledge of simple pen repair and after sales service techniques.
• Maintain the aesthetic quality of the store.

Qualifications

• Previous experience in retail sales; jewelry or high-end luxury product sales is preferred.
• Strong understanding of Customer Service needs and customer priorities. Ability to establish and maintain effective relationships with customers and gain their trust and respect.
• Excellent interpersonal, communication and computer skills are needed.
• Strong attention to detail with the ability to handle multiple tasks simultaneously.
• Standing on the sales floor for 90% of the workday
• Reaching to access product stored within cabinets or on shelves
• Bending to access product stored within cabinets
• Occasional need to use a ladder to reach product
• Unpacking and/or lifting of large boxes that contain product

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

At Richemont, We Craft the Future!

Expected Hourly Range

$21-$26

Salary will be negotiated based on relevant skills and experience.