Luxury Retail Sales Associate

Tapestry (Coach/Kate Spade); Short Hills (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Coach is seeking a Sales Associate in Short Hills, NJ to deliver an elevated, personalized shopping experience. You will meet personal and store sales goals, support daily store operations, and blend luxury retail service with omni‑channel selling to drive brand loyalty and revenue.

The role requires 1+ year of luxury retail sales, proficiency with POS systems, and strong English communication. Flexible scheduling and a fast-paced environment are part of this position.

Qualifications

• 1+ years of sales experience (luxury retail preferred).
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie‑talkie use, ability to read price/release sheets.
• Strong English proficiency.
• Luxury retail background, social media savvy, experience with live‑stream shopping or video demos, clienteling and data acquisition skills.

Responsibilities

• Represent Coach as brand ambassador, adhering to style and service standards.
• Build lasting client relationships through styling and product expertise.
• Drive sales through cross‑selling, upselling, and tailored recommendations.
• Utilize mobile POS and clienteling tools to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on the floor and assist with daily operations.
• Assist teammates in various functional areas as required.

Skills

POS operation

Clienteling

English proficiency

Social media savvy

Tools

Mobile POS

iPad

Laptop

Walkie-talkie

Job description

Coach is seeking a Sales Associate in Short Hills, NJ to deliver an elevated, personalized shopping experience. You will meet personal and store sales goals, support daily store operations, and blend luxury retail service with omni‑channel selling to drive brand loyalty and revenue.

The role requires 1+ year of luxury retail sales, proficiency with POS systems, and strong English communication. Flexible scheduling and a fast-paced environment are part of this position.