Luxury Retail Sales Ambassador | Flexible Schedule

Coach; Mishawaka (IN); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house based in New York, known for luxury retail experiences. The Sales Associate role focuses on delivering personalized service, driving revenue, and supporting daily store operations.

Candidates should have a background in luxury fashion, strong English, and comfort with digital tools for clienteling and social selling. Schedule flexibility is required to meet business needs, including nights, weekends, and peak periods.

Qualifications

• 1+ years of sales experience, luxury retail preferred.
• Strong English proficiency.
• Experience with POS operation, basic computer proficiency (iPad/laptop) and mobile devices.

Responsibilities

• Represent Coach as a brand ambassador and follow service standards.
• Build client relationships through styling and product expertise.
• Drive sales through cross-selling and tailored recommendations.
• Utilize POS, clienteling tools, and social selling to capture data and encourage repeat purchases.
• Develop and execute personal sales plans to meet KPIs.
• Source new customers and follow up to close sales.
• Maintain energy on the floor and adapt selling techniques to business needs.
• Complete daily store operations and keep floor/stockroom organized.

Skills

Luxury retail sales

English proficiency

Tools

POS operation

Mobile POS/iPad

Walkie-talkie

Job description

Coach is a global fashion house based in New York, known for luxury retail experiences. The Sales Associate role focuses on delivering personalized service, driving revenue, and supporting daily store operations.

Candidates should have a background in luxury fashion, strong English, and comfort with digital tools for clienteling and social selling. Schedule flexibility is required to meet business needs, including nights, weekends, and peak periods.