Luxury Fashion Sales Associate | Flexible Schedule + Benefits

Tapestry, Inc.; Millbury (MA); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house known for luxury retail experiences in New York and beyond. The Sales Associate role is the front-line ambassador, delivering an elevated shopping experience, meeting personal and store sales goals, and supporting daily store operations.

The position blends luxury service, omni-channel selling, and teamwork to drive brand loyalty and revenue. Schedule flexibility and a client-focused mindset are essential.

Qualifications

• 1+ years of sales experience, luxury retail preferred
• Knowledge of fashion trends and competitors
• Experience with POS operation, basic computer proficiency (iPad/laptop) and data capture

Responsibilities

• Represent Coach as a brand ambassador and adhere to style standards
• Build lasting client relationships through personalized styling and product expertise
• Drive sales through cross-selling, upselling, and tailored recommendations
• Utilize mobile POS, clienteling tools, and social selling to capture data and encourage repeat purchases
• Develop and execute personal sales plans to meet KPIs
• Source new customers, maintain relationships, and follow up to close sales
• Maintain energy on the floor and adapt selling techniques to business needs
• Perform daily store operations including cash wrap, inventory, replenishment, and merchandising
• Keep floor and stockroom clean, organized, and compliant with policies
• Process transactions efficiently and support inventory movements
• Assist teammates in various areas and participate in brand initiatives

Skills

Sales experience

Customer service

English proficiency

Tools

POS systems

Mobile POS

Job description

Coach is a global fashion house known for luxury retail experiences in New York and beyond. The Sales Associate role is the front-line ambassador, delivering an elevated shopping experience, meeting personal and store sales goals, and supporting daily store operations.

The position blends luxury service, omni-channel selling, and teamwork to drive brand loyalty and revenue. Schedule flexibility and a client-focused mindset are essential.