Luxury Retail Operations Leader

BoF Careers; Short Hills (NJ); On-site; USD 43,000 - 44,000; Full time

Job summary

Burberry in Short Hills, NJ, seeks a dynamic Store Manager to lead the team on the shop floor, uphold luxury standards and drive customer satisfaction. You will champion brand programs, manage inventory and train staff to deliver a first-class Burberry experience.

Ideal candidates will have luxury retail leadership experience, a strong customer focus and a track record of developing talent to sustain high performance and commercial results.

Qualifications

• Experience leading luxury retail teams.
• Strong customer service and coaching abilities.
• Ability to drive store performance and brand standards.

Responsibilities

• Lead store team on the shop floor and model Burberry behaviours.
• Coach the team to deliver exceptional customer experience.
• Maintain luxury standards and Visual Merchandising guidelines.
• Drive digital asset usage to enhance customer interactions.
• Recruit and develop talent and ensure succession planning.

Skills

Leadership

People management

Customer service

Brand ambassador

Job description

Burberry in Short Hills, NJ, seeks a dynamic Store Manager to lead the team on the shop floor, uphold luxury standards and drive customer satisfaction. You will champion brand programs, manage inventory and train staff to deliver a first-class Burberry experience.

Ideal candidates will have luxury retail leadership experience, a strong customer focus and a track record of developing talent to sustain high performance and commercial results.