Luxury Store Operations Leader

Burberry; Short Hills (NJ); On-site; USD 43,000 - 45,000; Full time

Job summary

Burberry seeks an Operations Supervisor in Short Hills, NJ to lead store operations and nurture the customer experience. You will champion brand standards, develop talent, and drive sales performance while maintaining a luxurious, engaging environment.

The role requires hands-on leadership on the shop floor, strong people skills, and a keen eye for brand execution in a premium retail setting.

Qualifications

• Demonstrated alignment with Burberry Store Management behaviours.
• Retail management experience appropriate to the role.
• Experience in a luxury brand or luxury service environment.

Responsibilities

• Establish a constant focus on Brand and engage the store team.
• Be on the shop floor and lead on the shop floor as a brand ambassador.
• Monitor, coach and provide feedback to the store team for excellent customer experience.
• Maintain a luxury environment and Visual Merchandising excellence.
• Drive store performance and productivity.

Skills

Service Focused

Leading to Inspire

Commercially Aware

Developing Talent

Driving Excellence

Job description

Burberry seeks an Operations Supervisor in Short Hills, NJ to lead store operations and nurture the customer experience. You will champion brand standards, develop talent, and drive sales performance while maintaining a luxurious, engaging environment.

The role requires hands-on leadership on the shop floor, strong people skills, and a keen eye for brand execution in a premium retail setting.