Luxury Store Operations Leader

Burberry; McLean (VA); On-site; USD 36,000 - 39,000; Full time

Job summary

Burberry in McLean, VA is seeking a Store Manager to lead the store team on the shop floor, uphold luxury brand standards and deliver exceptional customer experiences. You will own the employee experience, drive team development and ensure strong store performance through engaging leadership and effective VM execution.

The role requires a passion for fashion, strong customer focus, and experience in luxury retail management.

Qualifications

• Demonstrated alignment with Burberry Store Management behaviours.
• Experience leading luxury retail teams with customer focus.
• Ability to develop talent and drive store performance.

Responsibilities

• Lead and inspire a high performing store team on the shop floor.
• Maintain a luxury environment and ensure brand standards in VM.
• Drive customer satisfaction, engagement and loyalty.
• Coach and provide feedback to elevate performance.
• Ensure health, safety and compliance across store operations.

Skills

Store Leadership

Customer Service

Brand Ambassadorship

Team Development

Retail Management

Job description

Burberry in McLean, VA is seeking a Store Manager to lead the store team on the shop floor, uphold luxury brand standards and deliver exceptional customer experiences. You will own the employee experience, drive team development and ensure strong store performance through engaging leadership and effective VM execution.

The role requires a passion for fashion, strong customer focus, and experience in luxury retail management.