Luxury Retail Learning Specialist

Tiffany & Co.; New York (NY); On-site; USD 77,000 - 95,000; Full time

Job summary

Tiffany & Co. is seeking a Specialist, Retail Learnings to design, deliver, and continuously improve learning experiences that strengthen product expertise and client engagement across retail teams.

You will partner with regional leaders and subject-matter experts to translate brand heritage into practical learning solutions. The role manages digital learning content, localization, and data-driven improvements with strong project management, detail orientation, and luxury retail know‑how.

Qualifications

• Bachelor’s degree or equivalent professional experience in learning and development, education, instructional design, business, communications, or related field.
• 3–5 years in retail learning and development, instructional design, training coordination, or digital learning, luxury/fashion/jewelry preferred.
• Proficiency in adult learning principles and instructional design methodologies.

Responsibilities

• Design and support digital learning content for mobile-first microlearning.Manage platform content calendars, posts, communications, and workflows.Coordinate vendor relationships, timelines, and issue resolution.
• Maintain learner data, troubleshoot access, integration, and reporting with HR/IT/global teams.
• Develop dashboards and reports tracking engagement, completion, and regional learning trends.

Skills

Luxury client focus

Brand storytelling

Project management

Global collaboration

Digital fluency

Education

Bachelor’s degree in learning and development, education, instructional design, business, communications, or related field

Tools

Articulate 360

Adobe Creative Cloud

Video editing tools

Microsoft 365

Job description

Tiffany & Co. is seeking a Specialist, Retail Learnings to design, deliver, and continuously improve learning experiences that strengthen product expertise and client engagement across retail teams.

You will partner with regional leaders and subject-matter experts to translate brand heritage into practical learning solutions. The role manages digital learning content, localization, and data-driven improvements with strong project management, detail orientation, and luxury retail know‑how.