Luxury Retail Keyholder & Client Experience Leader

CH Carolina Herrera; Scottsdale (AZ); Vor Ort; USD 25.000 - 36.000; Vollzeit

Zusammenfassung

CH Carolina Herrera is seeking a Key Holder to elevate the shopping experience in our Scottsdale boutique. You will model the brand’s luxury service standards, drive sales, mentor team members, and maintain an impeccably organized store environment.

In this role you will engage clients with expert product knowledge, curate personalized recommendations, and grow the Client Book while ensuring operations, inventory, and visual standards meet brand guidelines.

Qualifikationen

• Minimum 2 years of retail experience, preferably in luxury or premium fashion.
• Proven ability to achieve sales goals and deliver exceptional client experiences.
• Strong interpersonal communication and ability to connect authentically with clients.
• Excellent product-presentation, styling, and storytelling abilities.
• Highly organized, detail-oriented, and committed to luxury boutique standards.

Aufgaben

• Lead by example to uphold brand values, service standards, and professional conduct.
• Coach and mentor team members through product knowledge and selling techniques.
• Foster a collaborative boutique environment emphasizing teamwork and accountability.
• Support daily sales goals through selling, clienteling, and KPI focus.
• Deliver personalized client experiences and maintain an active Client Book.

Kenntnisse

Retail experience

Customer service

Communication

Visual merchandising

Tools

POS system

Jobbeschreibung

CH Carolina Herrera is seeking a Key Holder to elevate the shopping experience in our Scottsdale boutique. You will model the brand’s luxury service standards, drive sales, mentor team members, and maintain an impeccably organized store environment.

In this role you will engage clients with expert product knowledge, curate personalized recommendations, and grow the Client Book while ensuring operations, inventory, and visual standards meet brand guidelines.