Luxury Store Keyholder & Clienteling Lead

Cinq à Sept; Scottsdale (AZ); On-site; USD 42,000 - 56,000; Full time

Job summary

Cinq à Sept is seeking a charismatic Key Holder for a full-time role in Scottsdale. You will lead store activities when the SM or ASM is unavailable, drawing on deep product knowledge and clienteling to exceed sales goals.

The ideal candidate will have 1-2 years in luxury retail, flexible hours, and a passion for fashion, with strong communication and relationship-building skills to drive a premium shopping experience.

Qualifications

• 1-2 years retail experience with a luxury retailer.
• Flexible availability.
• Ability to work at least 30 hours / week.
• Customer service minded with the ability to build relationships.
• Excellent communication skills both verbal and written.
• Ability to take initiative and be solution oriented.
• Energetic and passionate about people and fashion.
• Team player mentality with the ability to motivate others.

Responsibilities

• Store opening and closing procedures.
• End of day reporting
• Counting and handling cash deposits
• Building loyal client base
• Clienteling
• Selling
• Reaching individual sales goals
• Demonstrating excellent customer service
• Ensuring store has adequate supplies for the day
• Overall cleanliness and tidiness of shop floor and stockroom
• Maintaining store visual standards in line with brand guidelines
• Assisting with receiving and putting away shipment
• Replenishment of shop floor
• Reporting to management team

Skills

Customer service

Communication

Sales

Teamwork

Initiative

Energetic

People skills

Job description

Cinq à Sept is seeking a charismatic Key Holder for a full-time role in Scottsdale. You will lead store activities when the SM or ASM is unavailable, drawing on deep product knowledge and clienteling to exceed sales goals.

The ideal candidate will have 1-2 years in luxury retail, flexible hours, and a passion for fashion, with strong communication and relationship-building skills to drive a premium shopping experience.