Luxury Retail Assistant Store Manager - Client Experience

CH Carolina Herrera; Boca Raton (FL); Vor Ort; USD 52.000 - 70.000; Vollzeit

Zusammenfassung

CH Carolina Herrera, a luxury lifestyle brand, is seeking an Assistant Store Manager in Boca Raton. You will partner with the Store Manager to drive commercial performance, elevate client experiences, and uphold brand standards in a fast-paced, international environment.

You will lead coaching, clienteling, and team development while ensuring impeccable store operations, stock control, and visual presentation in line with luxury guidelines.

Aufgaben

• Drive sales performance by monitoring KPIs, analyzing opportunities, and supporting action plans.
• Coach team through real-time feedback and proactive goal alignment.
• Assist with scheduling, productivity optimization, and cost-efficient operations.
• Ensure every client receives an elevated, luxury-level experience that aligns with brand expectations.
• Cultivate long-term client relationships through clienteling, outreach, and personalized service.
• Oversee growth and quality of personal and team client books, ensuring strategic follow-up and loyalty-building behaviors.
• Address and resolve client concerns with professionalism, empathy, and effective solutions.
• Conduct daily virtual fitting room pitches (per leadership directive).
• Continues ongoing education and product knowledge training; attends Train-the-Trainer sessions to further develop expertise.

Jobbeschreibung

CH Carolina Herrera, a luxury lifestyle brand, is seeking an Assistant Store Manager in Boca Raton. You will partner with the Store Manager to drive commercial performance, elevate client experiences, and uphold brand standards in a fast-paced, international environment.

You will lead coaching, clienteling, and team development while ensuring impeccable store operations, stock control, and visual presentation in line with luxury guidelines.