Luxury Store Keyholder & Team Leader

SMCP North America; Scottsdale (AZ); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Base hourly pay

Commission and sales incentives

50% shopping discount

Cell phone contribution

Health plan (voluntary)

401(k)

Paid time off including holiday pay

Parental leave and pet benefits

Descripción de la vacante

SMCP in Scottsdale Fashion Square is seeking a Full-Time Keyholder for Maje to lead the team in the absence of management and support daily store operations in a luxury retail setting.

You will deliver exceptional customer service, build client relationships, and drive sales while maintaining brand standards. The role requires passion for fashion, strong communication, and flexibility for evenings and weekends in a vibrant luxury environment.

Formación

• 1+ year of retail or customer service experience, supervisory preferred.
• Able to deliver exceptional service in luxury retail environment.
• Excellent communication and fashion-awareness.

Responsabilidades

• Lead and supervise the team in the absence of the Store Manager.
• Assist with daily operations, including cash handling, opening/closing, and KPI tracking.
• Provide exceptional customer service with product knowledge and personal recommendations.
• Build and maintain a client book, fostering relationships and loyalty.
• Achieve sales targets through service and brand values.
• Maintain high store standards and oversee stock replenishment.
• Support new hires and encourage team development, promoting growth.
• Create an inclusive, personalized shopping experience for clients.

Conocimientos

Retail experience

Customer service

Supervisory experience

Fashion knowledge

Descripción del empleo

SMCP in Scottsdale Fashion Square is seeking a Full-Time Keyholder for Maje to lead the team in the absence of management and support daily store operations in a luxury retail setting.

You will deliver exceptional customer service, build client relationships, and drive sales while maintaining brand standards. The role requires passion for fashion, strong communication, and flexibility for evenings and weekends in a vibrant luxury environment.