Luxury Retail Key Holder — New Store Launch

Margaux; San Francisco (CA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Paid sick leave

Job summary

Margaux is a new kind of footwear brand focused on design and community, launching a flagship in San Francisco. The store seeks a full-time key holder to lead with exceptional service, build client relationships, and support a successful store launch in the Fillmore district.

You will work with the Store Manager and HQ to deliver a memorable shopping experience and drive business growth for a fast-growing luxury fashion DTC brand.

Qualifications

• 3+ years of experience in contemporary or luxury retail; direct clienteling experience preferred.
• Ability to quickly develop a client book and reach out to retain clients.
• Friendly, energetic, professional, collaborative, and people-focused.
• Strong problem-solving, organizational, and communication skills with attention to detail.
• Flexible schedule including weekends, holidays, and events.

Responsibilities

• Provide personalized client experiences on the sales floor with expert styling advice and product knowledge.
• Understand customer needs to drive sales and address concerns promptly.
• Maintain selling floor to brand standards and manage visual merchandising updates.
• Support store operations and manage in-store inventory and returns.
• Collaborate with Store Manager to maximize store experience and grow business.
• Keep operations smooth as salary is hourly and commensurate with experience.

Skills

Clienteling

Sales leadership

Customer service

Visual merchandising

Team collaboration

Flexibility

Job description

Margaux is a new kind of footwear brand focused on design and community, launching a flagship in San Francisco. The store seeks a full-time key holder to lead with exceptional service, build client relationships, and support a successful store launch in the Fillmore district.

You will work with the Store Manager and HQ to deliver a memorable shopping experience and drive business growth for a fast-growing luxury fashion DTC brand.