Luxury Retail Keyholder: Lead Sales & Store Ops

Fashionphile; San Diego (CA); Sur place; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Medical, Dental and Vision Coverage

401(k) with generous match

Paid Time off, Sick Time, Holidays

Employee Discount

Life Insurance and AD&D

Long-Term Disability Insurance

FSA options for Medical, DependentCare

Résumé du poste

FASHIONPHILE is seeking a Retail Keyholder to support store operations, deliver top-tier customer service, and uphold company policies. You will open/close the store, assist leadership with daily tasks, and guide team members during shifts.

The role requires prior retail experience, strong communication, and the ability to work evenings, weekends, and holidays. Competitive pay at the CA One Paseo location with uncapped commission potential.

Qualifications

• Strong communication and problem-solving abilities.
• Interpersonal skills to engage with customers and teammates.
• Ability to multitask in a fast-paced retail environment.
• Dependable, punctual, and adaptable to evening/weekend/holiday shifts.
• Basic math and accurate cash-handling capability.
• Comfort with multiple tech devices, Google Drive and Apple products.

Responsabilités

• Open and close the store following procedures and safety protocols.
• Lead by example in delivering exceptional customer service and sales goals.
• Assist leadership with daily operations: cash handling, merchandising, and inventory control.
• Serve as a point of contact for associates, providing guidance and issue resolution.
• Assist in training and onboarding of new team members.
• Address customer concerns promptly and escalate to management when needed.
• Foster a positive team environment and recognize performance.

Connaissances

Communication

Problem-solving

Interpersonal skills

Multitasking

Punctuality

Cash handling

Tech savvy (Google Drive & Apple)

Endurance (standing/walking)

Description du poste

FASHIONPHILE is seeking a Retail Keyholder to support store operations, deliver top-tier customer service, and uphold company policies. You will open/close the store, assist leadership with daily tasks, and guide team members during shifts.

The role requires prior retail experience, strong communication, and the ability to work evenings, weekends, and holidays. Competitive pay at the CA One Paseo location with uncapped commission potential.