Luxury Retail Brand Ambassador — Path to Leadership

Ralph Lauren; Southaven (MS); On-site; USD 25,000 - 33,000; Full time

Job summary

Ralph Lauren is seeking Brand Ambassadors who deliver a personalized shopping experience with a customer-first mindset. You will contribute to achieving monthly and quarterly sales plans by collaborating with the team and utilizing key tools to drive performance.

The role emphasizes fashion passion, knowledge, and ability to educate customers on programs, initiatives, and offerings while supporting store operations and maintaining visual standards.

Qualifications

• Provides excellent customer service with a customer-first mindset.
• Understands sales objectives and meets or exceeds KPI targets.
• Connects customers using Polo Connect and demonstrates fashion knowledge.

Responsibilities

• Provide customer service in fitting rooms and on the sales floor.
• Maintain store standards and assist with opening/closing duties.
• Support floor sets, replenishment, and store operations.
• Balance tasks while prioritizing the Ralph Lauren experience.

Skills

Customer service

Sales performance

Product knowledge

Team collaboration

Customer engagement

Tools

POS system

Job description

Ralph Lauren is seeking Brand Ambassadors who deliver a personalized shopping experience with a customer-first mindset. You will contribute to achieving monthly and quarterly sales plans by collaborating with the team and utilizing key tools to drive performance.

The role emphasizes fashion passion, knowledge, and ability to educate customers on programs, initiatives, and offerings while supporting store operations and maintaining visual standards.