Luxury Retail Brand Ambassador – Elevated Customer Experience

Ralph Lauren; Orlando (FL); On-site; USD 42,981,000 - 57,308,000; Full time

Job summary

Ralph Lauren is seeking Full-Time Brand Ambassadors to deliver a personalized, inspiring shopping experience that exceeds customer expectations. You will be a customer-focused team player, curious and inclusive, embodying RL values and brand standards across all interactions.

You will support sales initiatives, participate in training, engage clients with innovative approaches, and help broaden accessibility to RL products through in-store and digital channels.

Qualifications

• Retail experience in a high-volume, premium environment is preferred.
• Strong communication with customers and store personnel.
• Ability to operate on a busy sales floor and adapt to shifting priorities.
• Proven track record of delivering a positive customer experience aligned with brand values.

Responsibilities

• Understand and deliver sales and profit performance with key tools to drive selling.
• Support store initiatives and participate in team training to achieve results.
• Engage clients with creative approaches to broaden the customer base.
• Represent the customer experience and uphold RL brand standards in-store.
• Contribute to community outreach and networking to source talent.

Skills

Sales & profits

Team training

Customer experience

Client engagement

Brand ambassador

Inclusivity

Job description

Ralph Lauren is seeking Full-Time Brand Ambassadors to deliver a personalized, inspiring shopping experience that exceeds customer expectations. You will be a customer-focused team player, curious and inclusive, embodying RL values and brand standards across all interactions.

You will support sales initiatives, participate in training, engage clients with innovative approaches, and help broaden accessibility to RL products through in-store and digital channels.