Luxury Retail Associate Manager — Client Experience & Growth

Tumi Holdings Inc; Milpitas (CA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Career pathing

Work-life balance

Training

Paid time off

Pet Insurance

Tuition Reimbursement

Employee Discount

EAP

Medical insurance

Dental insurance

Vision insurance

Company-paid life insurance

AD&D insurance

Supplemental life

401(k) with company match

Commuter benefits

Sales bonus program

Job summary

Tumi Holdings Inc in Milpitas, CA seeks an Associate Manager for its Retail team. You will craft a client experience that reflects the brand ethos, build and maintain strong client relationships, and drive sales through outstanding service.

The ideal candidate is passionate about luxury, travel, fashion, and lifestyle markets and is committed to client service. The environment encourages an entrepreneurial spirit with growth opportunities as we work to increase sales, KPI performance, and brand

Qualifications

• Committed to client service and delivering a luxury brand experience.
• Ability to build and maintain client relationships and drive sales through service.
• Familiarity with fashion, travel, and lifestyle markets is a plus.

Responsibilities

• Meet and exceed personal sales goals and KPI metrics.
• Demonstrate initiative, plan, prioritize, and drive change.
• Train and coach store staff, support quarterly goal setting.
• Communicate effectively, collaborate with team, and uphold brand standards.
• Manage timecards, training programs, and adherence to policies.

Skills

Client service

Relationship building

Sales driven

Tools

POS systems

CRM knowledge

Job description

Tumi Holdings Inc in Milpitas, CA seeks an Associate Manager for its Retail team. You will craft a client experience that reflects the brand ethos, build and maintain strong client relationships, and drive sales through outstanding service.

The ideal candidate is passionate about luxury, travel, fashion, and lifestyle markets and is committed to client service. The environment encourages an entrepreneurial spirit with growth opportunities as we work to increase sales, KPI performance, and brand