Luxury Retail Associate Manager: Client Experience & Sales

Tumi Holdings Inc; Charlotte (NC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Work-life balance

Training

Employee Discount

Paid time off

Employee Assistance Program (EAP)

401(k) with a company match

Eligible for incentive program

Job summary

Join Tumi Holdings Inc as an Associate Manager in our Retail team, focusing on creating a premium client experience that reflects our brand. Drive sales through outstanding service while building strong relationships with clients and teammates in a luxury, travel, fashion, and lifestyle environment.

The role emphasizes initiative, training, and the ability to plan, prioritize, and adapt to change. Growth opportunities exist as we work to increase sales, client awareness, and brand presence.

Qualifications

• Experience in luxury retail or premium brands preferred.
• Strong client-service mindset demonstrated in sales roles.
• Ability to train, coach and develop store staff.

Responsibilities

• Meet and exceed personal sales and KPI metrics through strong service.
• Lead training programs and coaching for store associates.
• Build lasting client relationships and deliver world-class service.
• Maintain visual merchandising guidelines and brand standards.
• Collaborate with team to drive sales and store performance.

Skills

Client service

Leadership

Coaching

Communication

Merchandising

Sales

Job description

Join Tumi Holdings Inc as an Associate Manager in our Retail team, focusing on creating a premium client experience that reflects our brand. Drive sales through outstanding service while building strong relationships with clients and teammates in a luxury, travel, fashion, and lifestyle environment.

The role emphasizes initiative, training, and the ability to plan, prioritize, and adapt to change. Growth opportunities exist as we work to increase sales, client awareness, and brand presence.