Luxury Retail Associate Manager: Client Experience and Sales

Tumi Holdings Inc; New York (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Career pathing

Work-life balance

Paid time off

Pet Insurance

Tuition Reimbursement

Employee Discount

Employee Assistance Program (EAP)

Job summary

Tumi Holdings Inc is seeking an Associate Manager to lead our Retail team in New York, NY. This role focuses on creating a premium client experience that reflects our brand ethos, while driving sales through exceptional service and relationship building.

The ideal candidate will have a passion for luxury markets, a strong commitment to client service, and be skilled in coaching and development. Strong communication and strategic thinking will be crucial for success in this role.

We offer competitive benefits and a supportive team environment.

Qualifications

• Passion for luxury, travel, fashion, and lifestyle markets.
• Ability to plan and prioritize work effectively.
• Experience training and developing team members.

Responsibilities

• Meet sales goals including conversion and client data capture.
• Champion change and lead with initiative.
• Communicate effectively with team and clients.
• Ensure compliance with company policies.

Skills

Client service commitment

Strong communication skills

Strategic thinking

Coaching and development

Job description

Tumi Holdings Inc is seeking an Associate Manager to lead our Retail team in New York, NY. This role focuses on creating a premium client experience that reflects our brand ethos, while driving sales through exceptional service and relationship building.

The ideal candidate will have a passion for luxury markets, a strong commitment to client service, and be skilled in coaching and development. Strong communication and strategic thinking will be crucial for success in this role.

We offer competitive benefits and a supportive team environment.