Luxury Retail Associate Manager - Client Experience

Tumi; Charlotte (NC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Pet Insurance

Tuition Reimbursement

Employee Discount

401(k) with company match

Quarterly sales bonus program

Job summary

Tumi is seeking an Associate Manager to enhance client experiences and drive retail sales. This role involves building strong relationships with clients while promoting the brand ethos and ensuring exceptional service.

The ideal candidate will demonstrate a passion for luxury and fashion, taking pride in their work and striving for excellence while supporting team development and achieving sales goals.

Qualifications

• Ability to meet and exceed sales goals and key performance indicators.
• Experience in training and developing team members.
• Strong adaptability and relationship-building capabilities.

Responsibilities

• Create an exceptional client experience in the retail environment.
• Train and develop store associates.
• Ensure compliance with company policies and maintain training.

Skills

Client service commitment

Passion for fashion and luxury

Strong communication skills

Strategic thinking

Job description

Tumi is seeking an Associate Manager to enhance client experiences and drive retail sales. This role involves building strong relationships with clients while promoting the brand ethos and ensuring exceptional service.

The ideal candidate will demonstrate a passion for luxury and fashion, taking pride in their work and striving for excellence while supporting team development and achieving sales goals.