Luxury Retail Associate Manager - Client Experience

Tumi Holdings Inc; Auburn Hills (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Work-life balance

Training

Employee Discount

Sick time

Employee Assistance Program (EAP)

401(k) with a company match

Incentive program eligibility

Job summary

Tumi Holdings Inc is seeking an Associate Manager to enhance the client experience aligned with the brand's ethos. The successful candidate will be responsible for building client relationships and achieving sales goals through exceptional service.

This role requires a strong commitment to client service with a passion for luxury travel and fashion. The position involves training associates, maintaining visual merchandising standards, and ensuring compliance with company policies.

Qualifications

• Strong understanding of luxury, travel, fashion, and lifestyle markets.
• Ability to drive personal sales and meet KPI metrics.
• Open to feedback and committed to personal development.

Responsibilities

• Create a client experience that reflects Tumi's brand ethos.
• Meet and exceed personal sales and KPI goals.
• Train and develop store associates.

Skills

Client service commitment

Communication skills

Initiative and strategic thinking

Coaching and development

Sales and KPI metrics knowledge

Job description

Tumi Holdings Inc is seeking an Associate Manager to enhance the client experience aligned with the brand's ethos. The successful candidate will be responsible for building client relationships and achieving sales goals through exceptional service.

This role requires a strong commitment to client service with a passion for luxury travel and fashion. The position involves training associates, maintaining visual merchandising standards, and ensuring compliance with company policies.