Luxury Retail Assistant Store Manager – Lead & Inspire

Swarovski; Thousand Oaks (CA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Exclusive employee discounts on Swarov

Paid volunteering leave

Global employee assistance program

Comprehensive training and leadership

Job summary

Swarovski in Thousand Oaks, CA is seeking an Assistant Store Manager to lead by example, deliver premium customer service, and uphold the luxury brand experience. You will coach and onboard team members while supporting recruitment and store operations.

The role offers opportunities to drive sales, contribute to monthly targets, and grow within a globally loved brand that values inclusion, development, and leadership. Experience in luxury retail and a customer-focused mindset are essential.

Qualifications

• 1–2 years in luxury retail environment
• Some leadership and coaching experience
• Excellent customer service and digital proficiency
• Curious, empathetic, and results-driven team player

Responsibilities

• Deliver outstanding customer service and brand experience.
• Coach, motivate, and onboard team members to maximize performance.
• Support recruitment, talent development, and employee relations.
• Drive sales and support monthly plans and targets.
• Oversee store operations, including inventory, cash handling, and compliance.
• Step in for the Store Manager as needed.

Skills

Leadership

Customer service

Coaching

Digital skills

Team player

Tools

POS systems

Inventory software

Job description

Swarovski in Thousand Oaks, CA is seeking an Assistant Store Manager to lead by example, deliver premium customer service, and uphold the luxury brand experience. You will coach and onboard team members while supporting recruitment and store operations.

The role offers opportunities to drive sales, contribute to monthly targets, and grow within a globally loved brand that values inclusion, development, and leadership. Experience in luxury retail and a customer-focused mindset are essential.