Luxury Retail Assistant Store Manager – Path to Leadership

Swarovski; East Rutherford (NJ); On-site; USD 31,000 - 36,000; Full time

Benefits offered by this job

Recognition awards

Exclusive employee discounts

Paid volunteering leave

Global employee assistance program

Comprehensive product and personal训练

Job summary

Swarovski in New Jersey is seeking an Assistant Store Manager to lead the team, deliver outstanding customer experiences, and model brand standards. You’ll coach staff, drive sales, and ensure store operations run smoothly.

The role requires 1–2 years in luxury retail, leadership and coaching experience, a proactive and empathetic mindset, and strong customer service with digital skills. The position includes competitive pay with a sales incentive, generous discounts, training, and clear paths

Qualifications

• 1–2 years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands.
• Some leadership and coaching experience
• A winning personality to easily establish a trustful relationship and empower others
• Excellent customer service skills and digital proficiency
• Responsible and able to take ownership
• Curious, empathetic, and results-driven team player with a commercial mindset

Responsibilities

• Act as a role model, delivering outstanding customer service and brand experience
• Coach, motivate, and onboard team members to maximize performance
• Support recruitment, talent development, and employee relations
• Drive sales and support monthly plans and targets
• Oversee store operations, including inventory, cash handling, and compliance
• Step in for the Store Manager as needed

Skills

Leadership experience

Customer service

Digital proficiency

Job description

Swarovski in New Jersey is seeking an Assistant Store Manager to lead the team, deliver outstanding customer experiences, and model brand standards. You’ll coach staff, drive sales, and ensure store operations run smoothly.

The role requires 1–2 years in luxury retail, leadership and coaching experience, a proactive and empathetic mindset, and strong customer service with digital skills. The position includes competitive pay with a sales incentive, generous discounts, training, and clear paths