Luxury Retail Assistant Store Manager — Lead & Grow

Swarovski; Palm Desert (CA); On-site; USD 31,000 - 36,000; Full time

Benefits offered by this job

Recognition awards

Exclusive employee discounts

Paid volunteering leave

Global employee assistance program

Leadership skills training

Career development opportunities

Job summary

Swarovski seeks an Assistant Store Manager in California to lead a premium retail team, deliver outstanding customer experiences, and drive sales targets. You’ll coach and empower staff, model brand standards, and stand in for the Store Manager when needed.

This role requires 1–2 years in multicultural luxury retail, leadership experience, strong service and digital skills, and a commercial mindset. Swarovski offers exclusive employee discounts, recognition awards, and development opportunities.

Qualifications

• 1–2 years of experience in a multicultural luxury retail environment.
• Some leadership and coaching experience.
• A winning personality to easily establish a trustful relationship and empower others.
• Excellent customer service skills and digital proficiency.
• Responsible and able to take ownership.
• Curious, empathetic, and results-driven team player with a commercial mindset.

Responsibilities

• Act as a role model, delivering outstanding customer service and brand experience.
• Coach, motivate, and onboard team members to maximize performance.
• Drive sales and support monthly plans and targets.
• Oversee store operations, including inventory, cash handling, and compliance.
• Step in for the Store Manager as needed.

Skills

Leadership

Customer service

Digital proficiency

Job description

Swarovski seeks an Assistant Store Manager in California to lead a premium retail team, deliver outstanding customer experiences, and drive sales targets. You’ll coach and empower staff, model brand standards, and stand in for the Store Manager when needed.

This role requires 1–2 years in multicultural luxury retail, leadership experience, strong service and digital skills, and a commercial mindset. Swarovski offers exclusive employee discounts, recognition awards, and development opportunities.