Luxury Retail Assistant Store Manager - Lead & Grow Team

Swarovski; San Francisco (CA); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Recognition awards

Employee discounts

Volunteer leave

Employee assistance program

Comprehensive training

Job summary

Swarovski's retail team in San Francisco seeks an Assistant Store Manager to deliver outstanding customer experiences and drive commercial results. You will coach and empower your team, act as a role model, and step in for the Store Manager as needed.

You'll build a positive work environment, support recruitment and talent development, oversee store operations, and help achieve monthly plans while upholding brand standards in luxury fashion and design.

Qualifications

• Customer service excellence and brand experience.
• Leadership and coaching experience to motivate and onboard team members.
• Digital proficiency and comfort with sales tools and systems.

Responsibilities

• Act as a role model, delivering outstanding customer service and brand experience
• Coach, motivate, and onboard team members to maximize performance
• Support recruitment, talent development, and employee relations
• Drive sales and support monthly plans and targets
• Oversee store operations, including inventory, cash handling, and compliance
• Step in for the Store Manager as needed

Skills

Customer service

Leadership and coaching

Digital proficiency

Commercial mindset

Job description

Swarovski's retail team in San Francisco seeks an Assistant Store Manager to deliver outstanding customer experiences and drive commercial results. You will coach and empower your team, act as a role model, and step in for the Store Manager as needed.

You'll build a positive work environment, support recruitment and talent development, oversee store operations, and help achieve monthly plans while upholding brand standards in luxury fashion and design.