Luxury Retail Assistant Store Manager – Lead & Grow

Swarovski; West Nyack (NY); On-site; USD 47,000 - 55,000; Full time

Benefits offered by this job

Recognition awards

Exclusive employee discounts

Paid volunteering leave

Global employee assistance program

Comprehensive training

Career development

Job summary

Swarovski in West Nyack, NY is seeking an Assistant Store Manager to lead a luxury retail team. You’ll coach, inspire, and deliver exceptional customer experiences while driving sales against monthly plans.

You’ll recruit, develop talent, and oversee store operations with a focus on inventory control and compliance. You’ll step in for the Store Manager as needed and represent the brand with professionalism and care.

Qualifications

• 1–2 years of experience in multicultural luxury retail environments.
• Leadership and coaching experience.
• Strong customer service skills and commercial mindset.
• Curious, empathetic, and results-driven.

Responsibilities

• Act as a role model, delivering outstanding customer service and brand experience.
• Coach, motivate, and onboard team members to maximize performance.
• Support recruitment, talent development, and employee relations.
• Drive sales and support monthly plans and targets.
• Oversee store operations, including inventory, cash handling, and compliance.
• Step in for the Store Manager as needed.

Skills

Customer service

Leadership

Coaching

Digital proficiency

Team player

Job description

Swarovski in West Nyack, NY is seeking an Assistant Store Manager to lead a luxury retail team. You’ll coach, inspire, and deliver exceptional customer experiences while driving sales against monthly plans.

You’ll recruit, develop talent, and oversee store operations with a focus on inventory control and compliance. You’ll step in for the Store Manager as needed and represent the brand with professionalism and care.