Lead Luxury Retail Team as Assistant Store Manager

Swarovski; Williamsburg (VA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Employee discounts on Swarovski

Volunteer leave

Employee assistance program

Leadership training

Career development

Job summary

Swarovski is seeking an Assistant Store Manager in Williamsburg, VA to lead a high-performing team and deliver exceptional customer experiences. You will coach staff, support recruitment, and drive sales to meet monthly targets while ensuring store operations, inventory control, and compliance are managed effectively.

The role offers opportunities for leadership growth within a globally recognized luxury brand and requires 1–2 years in luxury retail with a proactive, customer-focused mindset.

Qualifications

• 1–2 years of experience in multicultural retail, in luxury fashion, cosmetics, or lifestyle brands.
• Some leadership and coaching experience.
• Excellent customer service and strong interpersonal skills.

Responsibilities

• Act as a role model, delivering outstanding customer service and brand experience
• Coach, motivate, and onboard team members to maximize performance
• Support recruitment, talent development, and employee relations
• Drive sales and support monthly plans and targets
• Oversee store operations, including inventory, cash handling, and compliance
• Step in for the Store Manager as needed

Skills

Customer service

Leadership

Coaching

Digital proficiency

Commercial mindset

Job description

Swarovski is seeking an Assistant Store Manager in Williamsburg, VA to lead a high-performing team and deliver exceptional customer experiences. You will coach staff, support recruitment, and drive sales to meet monthly targets while ensuring store operations, inventory control, and compliance are managed effectively.

The role offers opportunities for leadership growth within a globally recognized luxury brand and requires 1–2 years in luxury retail with a proactive, customer-focused mindset.