Luxury Retail Assistant Store Manager — Lead & Grow

Swarovski Group; Westport (CT); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Exclusive employee discounts on Swarov

Paid volunteering leave

Global employee assistance program

Comprehensive training and development

Job summary

Swarovski Westport is seeking an Assistant Store Manager to lead a high-performing luxury retail team. You will role model exceptional service, drive sales, and ensure a top-tier brand experience for customers in Westport, CT.

You will coach and onboard team members, support recruitment and development, and oversee store operations, including inventory and cash handling. This role requires 1–2 years in multicultural retail with a commercial mindset.

Qualifications

• 1–2 years of experience in a multicultural retail environment.
• Luxury fashion, cosmetics, or lifestyle brands experience is preferred.
• Leadership and coaching experience.
• Excellent customer service skills and digital proficiency.
• Responsible, ownership-minded team player with commercial focus.

Responsibilities

• Act as a role model, delivering outstanding customer service and brand experience.
• Coach, motivate, and onboard team members to maximize performance.
• Support recruitment, talent development, and employee relations.
• Drive sales and support monthly plans and targets.
• Oversee store operations, including inventory, cash handling, and compliance.
• Step in for the Store Manager as needed.

Skills

Leadership

Coaching

Customer service

Digital proficiency

Commercial mindset

Job description

Swarovski Westport is seeking an Assistant Store Manager to lead a high-performing luxury retail team. You will role model exceptional service, drive sales, and ensure a top-tier brand experience for customers in Westport, CT.

You will coach and onboard team members, support recruitment and development, and oversee store operations, including inventory and cash handling. This role requires 1–2 years in multicultural retail with a commercial mindset.