Luxury Retail Assistant Store Manager: Inspire & Lead

Swarovski; Westport (CT); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Recognition awards

Exclusive employee discounts on Swarov

Paid volunteering leave

Global employee assistance program

Product, personal and leadership培训

Job summary

Swarovski in Westport is seeking an Assistant Store Manager to advocate for the brand, lead a diverse team, and drive exceptional customer experiences while contributing to sales targets. You will coach associates, model best practices, and help shape a premium in-store environment.

The role emphasizes leadership, teamwork, and a customer-centric approach, with opportunities for growth within a luxury fashion and lifestyle brand portfolio.

Qualifications

• 1–2 years in multicultural luxury retail environments
• Leading and coaching experience preferred
• Strong customer service mindset with a commercial focus
• Comfortable with digital tools and in-store tech
• Responsible, proactive and trustworthy team player

Responsibilities

• Deliver outstanding customer service and brand experience
• Coach, motivate and onboard team members
• Support recruitment, talent development and employee relations
• Drive sales and assist in achieving monthly plans and targets
• Oversee store operations, including inventory and cash handling
• Fill in for Store Manager when needed

Skills

Retail experience

Leadership

Customer service

Digital proficiency

Tools

POS systems

Job description

Swarovski in Westport is seeking an Assistant Store Manager to advocate for the brand, lead a diverse team, and drive exceptional customer experiences while contributing to sales targets. You will coach associates, model best practices, and help shape a premium in-store environment.

The role emphasizes leadership, teamwork, and a customer-centric approach, with opportunities for growth within a luxury fashion and lifestyle brand portfolio.