Luxury Retail Assistant Store Manager — Growth & Leadership

Swarovski Crystal; Westport (CT); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Recognition awards

Exclusive employee discounts

Paid volunteering leave

Global employee assistance program

Comprehensive training and leadership

Job summary

Swarovski Crystal in Westport, CT, is seeking an Assistant Store Manager to lead daily operations, deliver exceptional customer experiences, and drive sales.

You will coach a diverse team, support recruitment and training, and step in for the Store Manager when needed. A passion for luxury fashion and strong service mindset are required.

Join a brand that values leadership, growth, and inclusivity, with opportunities to progress into store leadership roles.

Qualifications

• 1-2 years of leadership or coaching experience in luxury retail.
• Experience in multicultural retail environment.
• Excellent customer service and digital proficiency.
• Strong ownership mindset and reliability.
• Warm personality with the ability to build trust and empower others.

Responsibilities

• Act as a role model, delivering outstanding customer service and brand experience.
• Coach, motivate, and onboard team members to maximize performance.
• Support recruitment, talent development, and employee relations.
• Drive sales and support monthly plans and targets.
• Oversee store operations, including inventory, cash handling, and compliance.
• Step in for the Store Manager as needed.

Skills

Leadership experience

Coaching experience

Customer service

Digital proficiency

Ownership mindset

Team empowerment

Job description

Swarovski Crystal in Westport, CT, is seeking an Assistant Store Manager to lead daily operations, deliver exceptional customer experiences, and drive sales.

You will coach a diverse team, support recruitment and training, and step in for the Store Manager when needed. A passion for luxury fashion and strong service mindset are required.

Join a brand that values leadership, growth, and inclusivity, with opportunities to progress into store leadership roles.