Luxury Retail Assistant Store Manager Lead & Inspire Teams

Swarovski Group; Florida; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Recognition awards

Exclusive employee discounts

Volunteer leave

Employee assistance program

Training and leadership development

Career development opportunities

Job summary

Swarovski is seeking an Assistant Store Manager to uphold the brand experience, coach a diverse team, and drive store performance. You will lead by example, support recruitment and development, and ensure smooth operations, including inventory, cash handling, and compliance.

This role involves stepping in for the Store Manager as needed and delivering exceptional customer experiences in a luxury retail environment.

Qualifications

• 1–2 years of experience in multicultural luxury retail environments such as fashion, cosmetics or lifestyle brands
• Some leadership and coaching experience
• A winning personality that builds trust and empowers others
• Excellent customer service skills and digital proficiency
• Responsible and able to take ownership
• Curious, empathetic and results-driven team player with a commercial mindset

Responsibilities

• Act as a role model, delivering outstanding customer service and brand experience
• Coach, motivate, and onboard team members to maximize performance
• Support recruitment, talent development, and employee relations
• Drive sales and support monthly plans and targets
• Oversee store operations, including inventory, cash handling, and compliance
• Step in for the Store Manager as needed

Skills

Customer service

Leadership

Coaching

Digital proficiency

Ownership

Commercial mindset

Job description

Swarovski is seeking an Assistant Store Manager to uphold the brand experience, coach a diverse team, and drive store performance. You will lead by example, support recruitment and development, and ensure smooth operations, including inventory, cash handling, and compliance.

This role involves stepping in for the Store Manager as needed and delivering exceptional customer experiences in a luxury retail environment.