Luxury Retail Assistant Store Manager — Lead & Elevate Sales

Splendid; Miami (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

Splendid is seeking an Assistant Store Manager (Full-Time) in Miami, FL to lead store operations and drive sales while delivering an exceptional customer experience. The role involves partnering with the Store Manager to coach a team, recruit talent, and ensure policy compliance, with weekend and night shifts required.

You will style customers, build relationships, manage payroll and scheduling, and execute brand initiatives from Merchandising, Operations, and Marketing teams to achieve store

Qualifications

• 4+ years of related professional sales experience in specialty or luxury retail.
• At least 2+ years of management experience.
• Strong leadership ability.
• Excellent time management and organizational skills with ability to multitask and prioritize.
• Career-driven, strong work ethic and high performance standards.
• High level of initiative and self-starter.
• Effective verbal and written communication skills.
• Strong problem solving and decision making skills.

Responsibilities

• Contributes to the overall store success by ensuring store sales goals are met while also achieving individual sales goals.
• Assists Store Manager with day-to-day management of the store and takes on responsibilities in the absence of the Store Manager.
• Delivers exceptional customer experiences and drives sales by styling and wardrobing customers.
• Builds client relationships and drives store sales through outreach.
• Communicates with Store Manager about goals, development, and operations.
• Supports training, coaching, and motivation of the team to maximize sales productivity.
• Ensures policies and procedures are followed and enforced.
• Assists with recruiting and retaining talent for sales growth.
• Manages payroll and store scheduling within guidelines to ensure coverage.
• Supports directives from Visual Merchandising, Operations and Marketing and meets deadlines.
• Ensures Loss Prevention policies are followed and assists with audits.

Skills

Sales experience

Leadership

Time management

Multitasking

Customer service

Communication

Job description

Splendid is seeking an Assistant Store Manager (Full-Time) in Miami, FL to lead store operations and drive sales while delivering an exceptional customer experience. The role involves partnering with the Store Manager to coach a team, recruit talent, and ensure policy compliance, with weekend and night shifts required.

You will style customers, build relationships, manage payroll and scheduling, and execute brand initiatives from Merchandising, Operations, and Marketing teams to achieve store