Lead Luxury Retail Sales & Client Experiences

Splendid; Coral Gables (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

Splendid in Coral Gables, FL seeks a Sales Supervisor to lead the store team and drive exceptional customer experiences. You’ll partner with the Store Manager to achieve sales goals, coach associates, and uphold brand standards in a luxury retail environment.

This full-time role requires 2+ years of sales experience, 1+ year supervisory experience, and strong leadership, communication, and organizational skills. Weekend and night availability and physical tasks are part of the job.

Qualifications

• 2+ years of professional sales experience in luxury or specialty retail.
• 1 year of supervisory or coaching experience.
• Strong leadership, communication and organizational skills.
• Ability to multitask and meet performance targets.
• Experience with cash handling and operating POS systems.

Responsibilities

• Contributes to store success by meetingSales goals and individual targets.
• Deliver exceptional customer experiences and drive sales through styling and client outreach.
• Lead by example in customer engagement and brand standards.
• Coach and motivate associates to maximize sales productivity.
• Assist store leadership in payroll and scheduling within guidelines.
• Communicate policies, deadlines and store directives to the team.
• Support with operations, merchandising and loss prevention.

Skills

Leadership

Time management

Performance-driven

Verbal & written communication

Organization

Problem solving

Cash handling

Initiative

Education

2+ years of related professional sales experience

1 year of supervisor experience

Job description

Splendid in Coral Gables, FL seeks a Sales Supervisor to lead the store team and drive exceptional customer experiences. You’ll partner with the Store Manager to achieve sales goals, coach associates, and uphold brand standards in a luxury retail environment.

This full-time role requires 2+ years of sales experience, 1+ year supervisory experience, and strong leadership, communication, and organizational skills. Weekend and night availability and physical tasks are part of the job.