Luxury Retail Store Lead - Sales & Customer Experience

Delta Galil; Miami (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Splendid in Miami is seeking an Assistant Store Manager to lead the team, drive sales, and deliver an exceptional customer experience. This full-time role supports the Store Manager, champions brand standards, and coaches staff to achieve sales targets in a fast-paced luxury retail environment.

The ideal candidate has 4+ years in luxury retail sales with at least 2 years in a leadership role, strong communication, and a proactive approach.

Qualifications

• 4+ years of related sales experience in luxury retail.
• At least 2 years of management experience.
• Strong leadership and communication skills.
• Ability to multitask and prioritize sales goals.
• Weekend and night shifts may be required.

Responsibilities

• Drive store sales and achieve personal and store goals.
• Support Store Manager with daily store operations.
• Deliver exceptional customer experiences through styling and wardrobing.
• Recruit, coach, and motivate the team.
• Ensure brand standards and policies are followed.
• Assist with scheduling and payroll within guidelines.
• Coordinate with Visual Merchandising, Operations and Marketing.
• Maintain loss prevention practices and assist with audits.

Skills

Sales leadership

Management experience

Time management

Communication skills

Cash handling

Problem solving

Multi-tasking

Initiative

Tools

Cash register

POS system

Job description

Splendid in Miami is seeking an Assistant Store Manager to lead the team, drive sales, and deliver an exceptional customer experience. This full-time role supports the Store Manager, champions brand standards, and coaches staff to achieve sales targets in a fast-paced luxury retail environment.

The ideal candidate has 4+ years in luxury retail sales with at least 2 years in a leadership role, strong communication, and a proactive approach.