Luxury Retail Assistant Store Manager | Lead Sales & Service

Splendid; New York (NY); In loco; USD 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

Splendid in New York, NY is seeking an Assistant Store Manager to lead daily store operations, elevate customer experiences, and drive sales in a luxury retail environment.

You will partner with the Store Manager to recruit, coach, and develop a high-performing team, ensure brand standards, and manage payroll and scheduling to meet business needs. Weekend and night shifts are required, with travel as needed.

Competenze

• 4+ years of related professional sales experience in specialty or luxury retail and at least 2+ years of management experience.
• Strong leadership ability.
• Excellent time management and organizational skills with ability to multitask and prioritize
• Career-driven, strong work ethic and high performance standards
• High level of initiative/self-starter.
• Effective verbal and written communication skills.
• Strong problem solving and decision making skills.
• Ability to accurately and efficiently operate cash register while following cash handling procedures

Mansioni

• Contributes to the overall store success by ensuring store sales goals are met while also achieving individual sales goals.
• Assists Store Manager with day-to-day management of the store, in the absence of the Store Manager, the Assistant Store Manager is responsible for all daily operations of the store.
• Responsible for delivering exceptional customer experiences and driving sales by styling and wardrobing each customer based on their needs.
• Represents the brand and ensures team members are embodying the brand in all interactions with customers and peers.
• Communicates effectively with Store Manager regarding individual goals, skill development updates, employee relations and day-to-day operations.
• Assists with training, coaching, developing and motivating team to achieve maximum sales productivity.
• The Assistant Store Manager is an expert on store operations and policies & procedures, and ensures they are followed and enforced.
• Responsible for assisting with recruiting top talent to meet the needs of the business and retains talent that will contribute to sales growth.
• Assists with managing payroll and store scheduling within established guidelines to ensure proper coverage based on business needs.
• Supports and executes directives from Visual Merchandising, Operations and Marketing and ensures that information is properly communicated to the store team and that all deliverables are completed within specified deadlines.
• Ensures Loss Prevention policies and procedures are followed. Assist with financial/sales audits and inventories to protect the store from internal and external shortage.

Conoscenze

Sales experience

Store management

Leadership

Time management

Communication

Problem solving

Initiative

Cash handling

Descrizione del lavoro

Splendid in New York, NY is seeking an Assistant Store Manager to lead daily store operations, elevate customer experiences, and drive sales in a luxury retail environment.

You will partner with the Store Manager to recruit, coach, and develop a high-performing team, ensure brand standards, and manage payroll and scheduling to meet business needs. Weekend and night shifts are required, with travel as needed.