Luxury Retail Assistant Store Manager — Drive Sales & Service

Coach; Merrimack (NH); Vor Ort; USD 40.000 - 60.000; Vollzeit

Zusammenfassung

Coach is seeking an Assistant Store Manager in Merrimack, NH, to partner with the Store Manager in driving sales, delivering exceptional service, and leading a high-performing team. You will execute omni-channel initiatives, support clienteling, and ensure operational excellence across scheduling, payroll, and loss prevention.

The role emphasizes team development, brand stewardship, and collaboration with district and corporate teams to shape store strategy and growth while upholding Coach’s

Qualifikationen

• 1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
• Strong customer focus and ability to thrive in a fast-paced environment.
• Excellent communication, problem-solving, and conflict resolution skills.
• Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.

Aufgaben

• Drive Sales & Strategy: Support the Store Manager in achieving sales goals through forecasting, planning, and implementing category initiatives; monitor KPIs and adjust strategies as needed.
• Deliver Exceptional Service: Create an inclusive, high-energy environment that meets Coach Service standards; resolve customer issues promptly and act as a brand ambassador in-store and in the community.
• Lead & Develop Talent: Recruit, onboard, and coach team members; foster a collaborative culture and build a strong talent pipeline aligned with brand vision.
• Execute Omni-Channel & Digital Engagement: Support virtual shopping, clienteling, and customer data acquisition; leverage social media trends to enhance the customer experience.
• Ensure Operational Excellence: Oversee compliance with policies, scheduling, payroll, HR processes, loss prevention, and visual merchandising standards; maintain store safety and vendor relationships.
• Collaborate & Communicate: Partner with leadership to interpret market trends, shape store strategies, and share insights with district and corporate teams to drive cross-functional projects.

Kenntnisse

Leadership

Customer focus

People management

Communication

Problem solving

Conflict resolution

Omni-channel

MS Office

Tools

Microsoft Office

Retail systems

Jobbeschreibung

Coach is seeking an Assistant Store Manager in Merrimack, NH, to partner with the Store Manager in driving sales, delivering exceptional service, and leading a high-performing team. You will execute omni-channel initiatives, support clienteling, and ensure operational excellence across scheduling, payroll, and loss prevention.

The role emphasizes team development, brand stewardship, and collaboration with district and corporate teams to shape store strategy and growth while upholding Coach’s