Luxury Retail Assistant Store Manager – Sales Leader

Tapestry, Inc.; Merrimack (NH); On-site; USD 26,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach in Merrimack, NH is seeking an Assistant Store Manager to partner with the Store Manager and drive sales performance, operational excellence, and team development.

You will lead on the sales floor, deliver exceptional customer experiences, and uphold Coach’s service standards while adapting across roles and implementing impactful strategies to grow your career within this expressive luxury brand.

Qualifications

• 1+ years of leadership experience in retail or service industries.
• Luxury/fashion background preferred.
• Strong customer focus and ability to thrive in a fast-paced environment.
• Excellent communication, problem-solving, and conflict resolution skills.

Responsibilities

• Drive sales and strategy by forecasting, planning, and executing category initiatives.
• Deliver exceptional service and uphold brand standards on the sales floor.
• Lead and develop talent through recruitment, onboarding, and coaching.
• Execute omni-channel and digital engagement including clienteling.
• Ensure operational excellence with policies, payroll, HR processes, and loss prevention.
• Collaborate with leadership to share market insights with district and corporate teams.

Skills

Leadership experience

Customer focus

Communication skills

Problem solving

English proficiency

Tools

Microsoft Office

Retail systems

Omni-channel

Clienteling

Job description

Coach in Merrimack, NH is seeking an Assistant Store Manager to partner with the Store Manager and drive sales performance, operational excellence, and team development.

You will lead on the sales floor, deliver exceptional customer experiences, and uphold Coach’s service standards while adapting across roles and implementing impactful strategies to grow your career within this expressive luxury brand.