Luxury Retail Assistant Store Manager

CH Carolina Herrera; Boston (MA); On-site; USD 52,000 - 78,000; Full time

Job summary

CH Carolina Herrera, a luxury fashion house in Boston, is seeking an Assistant Store Manager to partner with the Store Manager. You will drive commercial performance, elevate the client experience, and uphold the brand's elegant standards daily.

You will lead a team, coach staff, manage scheduling, maintain pristine visual standards, and ensure accurate stock and cash handling. The role demands clienteling, strong presentation, and a passion for luxury service.

Qualifications

• Minimum 3 years of retail experience, preferably in luxury fashion.
• Proven track record of meeting sales goals and delivering exceptional client experience.
• Strong POS accuracy and ability to handle cash with integrity.

Responsibilities

• Drive sales performance by monitoring KPIs and implementing action plans.
• Coach and develop store staff to maintain high service standards.
• Oversee scheduling, productivity, and cost-efficient operations.
• Ensure every client receives elevated luxury service and personalized attention.
• Cultivate long-term client relationships through clienteling and follow-up.
• Maintain impeccable store presentation and brand standards.
• Oversee stock management and inventory accuracy.
• Lead daily operations in absence of the Store Manager.

Skills

Retail experience

Leadership

Clienteling

Sales optimization

Job description

CH Carolina Herrera, a luxury fashion house in Boston, is seeking an Assistant Store Manager to partner with the Store Manager. You will drive commercial performance, elevate the client experience, and uphold the brand's elegant standards daily.

You will lead a team, coach staff, manage scheduling, maintain pristine visual standards, and ensure accurate stock and cash handling. The role demands clienteling, strong presentation, and a passion for luxury service.