Luxury Resort Admin & Operations Specialist

Nemacolin; Pennsylvania; On-site; USD 22,000 - 33,000; Full time

Job summary

Nemacolin is seeking an Administrative Operations Specialist to bring order, clear communication, and meticulous attention to detail to the center of the resort's operations. You will support reservations, events, schedules, payroll, and office workflows, ensuring seamless experiences for members and guests.

You will gain broad exposure to luxury hospitality operations, with opportunities to coordinate bookings, staff, and financial documentation, while working across administrative, events, and

Qualifications

• High school diploma or equivalent required; administrative and customer service experience preferred.
• Proficiency with Microsoft Word and Microsoft Excel; ability to learn internal systems.
• Strong written and verbal communication; fluency in English.
• Ability to stay organized and accurate in high-pressure situations with multiple priorities.
• Availability to work varying shifts, weekends and holidays.

Responsibilities

• Assist reservations, events, and schedules through precise coordination.
• Support payroll, invoices, and financial processes for the facility.
• Coordinate staff scheduling and daily office workflows.
• Plan and support events, registrations, setup, and attendee experience.
• Maintain accurate records and deliver exceptional guest service.

Skills

Organizational skills

Communication skills

Fluent English

Customer service mindset

Attention to detail

Multi-priority management

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Nemacolin is seeking an Administrative Operations Specialist to bring order, clear communication, and meticulous attention to detail to the center of the resort's operations. You will support reservations, events, schedules, payroll, and office workflows, ensuring seamless experiences for members and guests.

You will gain broad exposure to luxury hospitality operations, with opportunities to coordinate bookings, staff, and financial documentation, while working across administrative, events, and