Administrative Operations Specialist - Rod & Range

Nemacolin; Pennsylvania; On-site; USD 22,000 - 33,000; Full time

Job summary

Nemacolin is seeking an Administrative Operations Specialist to bring order, clear communication, and meticulous attention to detail to the center of the resort's operations. You will support reservations, events, schedules, payroll, and office workflows, ensuring seamless experiences for members and guests.

You will gain broad exposure to luxury hospitality operations, with opportunities to coordinate bookings, staff, and financial documentation, while working across administrative, events, and

Qualifications

• High school diploma or equivalent required; administrative and customer service experience preferred.
• Proficiency with Microsoft Word and Microsoft Excel; ability to learn internal systems.
• Strong written and verbal communication; fluency in English.
• Ability to stay organized and accurate in high-pressure situations with multiple priorities.
• Availability to work varying shifts, weekends and holidays.

Responsibilities

• Assist reservations, events, and schedules through precise coordination.
• Support payroll, invoices, and financial processes for the facility.
• Coordinate staff scheduling and daily office workflows.
• Plan and support events, registrations, setup, and attendee experience.
• Maintain accurate records and deliver exceptional guest service.

Skills

Organizational skills

Communication skills

Fluent English

Customer service mindset

Attention to detail

Multi-priority management

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

As the Administrative Operations Specialist, you will bring organization, communication, and attention to detail to the center of the facility’s operations, helping reservations, events, schedules, financial processes, and office workflows move seamlessly. This opportunity allows you to build broad expertise across luxury hospitality operations while becoming a trusted resource within the Rod & Range Club environment. Seamless reservations for shooting, fishing, archery, and outdoor experiences through precise coordination of bookings, schedules, upcoming groups, and operational details from planning through participation

Memorable events and competitions by bringing corporate and sanctioned events to life through thoughtful planning, registration, setup, scoring, and attentive coordination that allows participants to remain focused on the experience

An organized, confident operation through accurate staff scheduling, weekly schedule communication, lodge opening and closing support, and proactive preparation for upcoming groups and priorities

Financial and administrative confidence through accurate payroll, commissions, gratuity adjustments, Rounds Breakdown, Commission Reports, Daily Flash, Dimensions, invoices, purchase orders, and other documentation that keeps facility operations precise and accountable

A highly visible role at the intersection of luxury guest service, administration, events, and operations

Broad exposure to reservations, scheduling, events, payroll, financial processes, and member relations

Daily use of Microsoft Word, Microsoft Excel, internal systems, and databases

A flexible schedule that may include varying shifts, weekends, and holidays

A service mindset grounded in genuine care, anticipation, and personal ownership

A collaborative spirit and adaptability that allows you to move confidently between administrative, event, guest service, and operational needs

Pride in the precision and professionalism required when working with reservations, schedules, payroll, financial information, and member records

High school diploma or equivalent required; administrative and customer service experience preferred

Proficiency with Microsoft Word and Microsoft Excel, with the ability to learn and effectively use internal systems and databases

Strong written and verbal communication skills with fluency in English

Demonstrated ability to remain organized, accurate, and effective in high-pressure situations while managing multiple priorities

Availability to work a variety of shifts, including weekends and holidays

Responsibilities may change or be assigned as needed to support operational excellence, business needs, and exceptional guest service standards.

Each day brings the opportunity to learn new skills, build confidence, and contribute to a team that values hard work, kindness, and pride in service. Many leaders within the resort began in hourly roles, building successful careers through dedication, mentorship, and continuous learning.

Paid training and structured onboarding

Competitive hourly wages and attractive 401(k) program

Medical, dental, and vision coverage for eligible associates

Paid time off and holiday compensation

Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community

A role at Nemacolin opens the door to skill‑building, meaningful relationships, and a future shaped through experience and opportunity.

A private, family‑owned, and woman‑owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania’s Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four‑season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience.

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