Luxury Resort Retail Specialist

Nemacolin; Wharton Township (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

Nemacolin invites a Luxury Retail Associate to our resort’s premier outlets, blending hospitality with retail finesse to deliver warm, personalized service and expert product storytelling to guests and members.

You bring 1–3 years in luxury retail or high-end hospitality, impeccable presentation, and the stamina to work evenings, weekends, and holidays. You’ll operate POS, manage client records discreetly, and collaborate with other departments to ensure seamless guest experiences.

Qualifications

• 1–3 years of experience in luxury retail or a guest-facing environment.
• Ability to meet sales expectations while maintaining an elevated, personalized approach.
• Impeccable presentation, professionalism, and attention to detail.
• Comfort working in a fast-paced, guest-focused setting.

Responsibilities

• Provide warm, proactive, personalized service for guests and members.
• Build genuine connections to tailor product recommendations.
• Tell the story around merchandise, designers, materials, and heritage.
• Accurately and discreetly execute sales transactions and manage clientele records.
• Maintain luxury visual merchandising and presentation standards.
• Handle special orders, gift services, and bespoke requests with urgency.

Skills

Luxury retail experience

Guest service oriented

POS operation

Education

High School diploma

Tools

POS system

Job description

Nemacolin invites a Luxury Retail Associate to our resort’s premier outlets, blending hospitality with retail finesse to deliver warm, personalized service and expert product storytelling to guests and members.

You bring 1–3 years in luxury retail or high-end hospitality, impeccable presentation, and the stamina to work evenings, weekends, and holidays. You’ll operate POS, manage client records discreetly, and collaborate with other departments to ensure seamless guest experiences.