Luxury Residential Operations Lead

Montage Hotels & Resorts; Bluffton (SC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) retirement plan with company-m/

Daily Pay Opportunities

Hotel discounts

Free meals

Job summary

Montage International is seeking an Assistant Residential Manager to lead day-to-day operations of luxury residences, ensuring impeccable presentation and guest experiences. You will act as the primary homeowners liaison, coordinating arrivals, maintenance, and service partners to uphold brand standards.

Ideal candidates bring 3–5 years in luxury hospitality or residential management, strong budgeting skills, and excellent interpersonal abilities.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, Property Management, or related field preferred.
• Minimum of 3-5 years of experience in luxury hospitality, residential management, property management, or resort operations.
• Experience in luxury hotel, private club, branded residence, or ultra-luxury resort environment strongly preferred.
• Exceptional interpersonal, communication, and relationship‑building skills.
• Strong financial acumen, budgeting, and administrative skills.
• Proficiency in Microsoft Office, property management systems, and hospitality technology platforms.

Responsibilities

• Oversee day-to-day operations of assigned residences, ensuring presentation, functionality, and readiness at all times.
• Serve as trusted advisor and primary contact for homeowners on property matters.
• Coordinate arrivals/departures and special requests for seamless ownership experience.
• Maintain confidentiality and professionalism in homeowner interactions.
• Manage vendor and contractor relationships to meet scope, budget, and luxury standards.

Skills

Interpersonal skills

Communication

Budgeting

Attention to detail

Hospitality operations

Education

Bachelor's degree in Hospitality Management

Business Administration or Property Management (related)

Tools

Microsoft Office

Property Management Systems

Hospitality technology platforms

Job description

Montage International is seeking an Assistant Residential Manager to lead day-to-day operations of luxury residences, ensuring impeccable presentation and guest experiences. You will act as the primary homeowners liaison, coordinating arrivals, maintenance, and service partners to uphold brand standards.

Ideal candidates bring 3–5 years in luxury hospitality or residential management, strong budgeting skills, and excellent interpersonal abilities.