Luxury Residential Experience Concierge

Rms-Property-Management; Connecticut; On-site; USD 42,000 - 54,000; Full time

Job summary

RMS Companies in Hartford, CT is seeking a Resident Experience Coordinator to create a hotel-like experience for residents in North Crossing – Hartford, CT. The role focuses on welcoming residents, giving tours to prospects, hosting events, and maintaining seamless daily operations.

The position requires hospitality experience, an outgoing personality, and a positive energy with a willingness to learn. Training is provided, and the role is full-time with weekend and/or night shifts expected.

Qualifications

• Hospitality experience preferred.
• Outgoing personality.
• Positive energy and willingness to learn.
• Training will be provided.
• This is a full-time position, and candidates will be required to work weekend and/or night shifts.

Responsibilities

• Act as a professional, enthusiastic, and courteous ambassador of the building and RMS brand.
• Plan and host resident events.
• Give tours of the building and units to prospective renters – both walk-ins and appointments.
• Work in coordination with leasing administrators in Headquarters office to secure leases and fill vacancies.
• Assist and welcome residents moving into the building.
• Monitor the building for maintenance needs and communicate to Maintenance Staff.
• Monitor inbound email, social, and telephone inquiries and respond in a timely manner with the requested information – track and organize all information.
• Work with the back-office staff on any payment issues.
• Organize mail & packages.
• Enforce community rules.
• Establish partnerships and engage the local community.
• Handle ad-hoc tasks as needed.

Skills

Hospitality experience

Outgoing personality

Positive energy

Job description

RMS Companies in Hartford, CT is seeking a Resident Experience Coordinator to create a hotel-like experience for residents in North Crossing – Hartford, CT. The role focuses on welcoming residents, giving tours to prospects, hosting events, and maintaining seamless daily operations.

The position requires hospitality experience, an outgoing personality, and a positive energy with a willingness to learn. Training is provided, and the role is full-time with weekend and/or night shifts expected.