Luxury Residence Experience Specialist

Luxury Rentals Miami Beach, Inc.; Miami (FL); In loco; USD 25.000 - 39.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive compensation

Commission opportunities

Career development and training

Descrizione del lavoro

Luxury Rentals Miami Beach, Inc. is seeking a Residence Experience Specialist to elevate stays at the finest private residences in Miami Beach. You will welcome guests, conduct orientation, and ensure each residence meets our luxury standards from arrival through departure.

Ideal candidates have luxury hospitality experience, exceptional communication skills, and a knack for anticipating guest needs. This role rewards initiative, discretion, and a passion for delivering memorable, flawless

Competenze

• Experience in luxury hospitality, luxury hotels, private residences, high-end property management, concierge, or guest services.
• Strong interpersonal and communication skills.
• Professional appearance and polished presentation.
• Ability to work independently while managing multiple priorities.
• Comfortable using mobile technology and digital applications.
• Valid driver’s license and reliable transportation.
• Flexibility to work weekends and holidays as business demands.

Mansioni

• Welcome and check guests into luxury private residences.
• Conduct engaging residence orientations and introduce guests to the home’s features and amenities.
• Perform comprehensive pre-arrival and post-departure quality inspections.
• Ensure every residence meets LRMB’s luxury presentation standards before guest arrival.
• Troubleshoot minor operational issues independently and coordinate with internal teams or vendors when needed.
• Respond professionally and efficiently to guest requests throughout their stay.
• Document inspections, photographs, and service updates using company technology platforms.
• Identify opportunities to elevate the guest experience through thoughtful recommendations and personalized service.
• Represent LRMB with professionalism, discretion, and exceptional attention to detail at all times.

Conoscenze

Luxury hospitality

Guest services

Interpersonal skills

Communication

Professional appearance

Descrizione del lavoro

Luxury Rentals Miami Beach, Inc. is seeking a Residence Experience Specialist to elevate stays at the finest private residences in Miami Beach. You will welcome guests, conduct orientation, and ensure each residence meets our luxury standards from arrival through departure.

Ideal candidates have luxury hospitality experience, exceptional communication skills, and a knack for anticipating guest needs. This role rewards initiative, discretion, and a passion for delivering memorable, flawless