Luxury Private Residence Experience Specialist

Luxury Rentals; Miami Beach (FL); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Commission & incentives

Career development

High-performance culture

Work with exceptional residences

Job summary

Luxury Rentals Miami Beach (LRMB) seeks a Residence Experience Specialist to oversee guest journeys from arrival to departure, ensuring every residence is presented to the highest standard. You will blend hospitality, quality assurance, and operational excellence to create memorable experiences for guests and owners.

Key responsibilities include welcoming guests, conducting orientations, performing inspections, troubleshooting issues, and documenting updates using company platforms.

Qualifications

• Strong interpersonal and communication skills.
• Professional appearance and polished presentation.
• Ability to work independently while managing multiple priorities.
• Comfortable using mobile technology and digital applications.
• Valid driver’s license and reliable transportation.
• Flexibility to work weekends and holidays as business demands.

Responsibilities

• Welcome and check guests into luxury private residences.
• Conduct orientations and introduce guests to home features and amenities.
• Perform pre-arrival and post-departure quality inspections.
• Ensure residences meet luxury presentation standards before arrival.
• Troubleshoot issues and coordinate with internal teams or vendors.
• Respond to guest requests promptly throughout stay.
• Document inspections, photos, and service updates using company tech.
• Identify opportunities to elevate guest experience with personalized service.
• Represent LRMB with professionalism and attention to detail.

Skills

Interpersonal skills

Communication skills

Professional appearance

Independent work

Multi-tasking

Mobile tech & apps

Driver’s license

Weekend/holiday flexibility

Job description

Luxury Rentals Miami Beach (LRMB) seeks a Residence Experience Specialist to oversee guest journeys from arrival to departure, ensuring every residence is presented to the highest standard. You will blend hospitality, quality assurance, and operational excellence to create memorable experiences for guests and owners.

Key responsibilities include welcoming guests, conducting orientations, performing inspections, troubleshooting issues, and documenting updates using company platforms.