Luxury Rental & Loaner Coordinator — Guest Experience

Lithia & Driveway; Orlando (FL); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical, Dental & Vision Benefits

Paid Time Off & Holidays

401(k) Retirement Plan

Employee Vehicle Purchase Discounts

Career Growth Opportunities

Wellness Programs

Job summary

Land Rover Orlando is seeking a friendly Rental Agent | Loaner Vehicle Coordinator to join the Service Department. You will coordinate rental and loaner vehicles, assist customers with check-in/check-out and rental agreements, and explain policies, features, and return procedures.

The role emphasizes exceptional customer service, strong organization, and the ability to thrive in a fast-paced environment. Qualified candidates enjoy competitive benefits and opportunities for growth.

Qualifications

• Outstanding customer service and communication skills required.
• Professional, friendly, and polished demeanor; strong organizational ability.
• Ability to multitask and work in a fast-paced environment; team-oriented and dependable.

Responsibilities

• Coordinate rental and loaner vehicles for Service Department guests.
• Assist customers with vehicle check-in, check-out, and rental agreements.

Skills

Customer service

Communication

Organizational skills

Multitasking

Teamwork

Valid driver's license

Education

High school diploma or equivalent

Job description

Land Rover Orlando is seeking a friendly Rental Agent | Loaner Vehicle Coordinator to join the Service Department. You will coordinate rental and loaner vehicles, assist customers with check-in/check-out and rental agreements, and explain policies, features, and return procedures.

The role emphasizes exceptional customer service, strong organization, and the ability to thrive in a fast-paced environment. Qualified candidates enjoy competitive benefits and opportunities for growth.