Rental Agent / Loaner Coordinator

Lithia & Driveway; Orlando (FL); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical, Dental & Vision Benefits

Paid Time Off & Holidays

401(k) Retirement Plan

Employee Vehicle Purchase Discounts

Career Growth Opportunities

Wellness Programs

Job summary

Land Rover Orlando is seeking a friendly Rental Agent | Loaner Vehicle Coordinator to join the Service Department. You will coordinate rental and loaner vehicles, assist customers with check-in/check-out and rental agreements, and explain policies, features, and return procedures.

The role emphasizes exceptional customer service, strong organization, and the ability to thrive in a fast-paced environment. Qualified candidates enjoy competitive benefits and opportunities for growth.

Qualifications

• Outstanding customer service and communication skills required.
• Professional, friendly, and polished demeanor; strong organizational ability.
• Ability to multitask and work in a fast-paced environment; team-oriented and dependable.

Responsibilities

• Coordinate rental and loaner vehicles for Service Department guests.
• Assist customers with vehicle check-in, check-out, and rental agreements.

Skills

Customer service

Communication

Organizational skills

Multitasking

Teamwork

Valid driver's license

Education

High school diploma or equivalent

Job description

Dealership:L0389 Land Rover OrlandoLAND ROVER ORLANDO IS HIRING!Rental Agent | Loaner Vehicle Coordinator\"Above and Beyond.\" – Land RoverDeliver an Exceptional Experience. Drive Your Career Forward!At Land Rover Orlando, luxury is more than the vehicle, it's the experience we deliver to every guest!We are looking for a friendly, professional, and detail-oriented Rental Agent | Loaner Vehicle Coordinator to join our Service Department.If you enjoy working with people, take pride in providing outstanding customer service, and thrive in a fast-paced environment, we want to meet you!As part of Lithia & Driveway (NYSE: LAD), one of the nation's largest automotive retailers, we're committed to growing our company and growing our people!What You'll Do:· Coordinate rental and loaner vehicles for Service Department guests.· Assist customers with vehicle check-in, check-out, and rental agreements.· Explain rental policies, vehicle features, and return procedures.· Inspect vehicles, document mileage, fuel levels, and any damage.· Maintain accurate rental records and vehicle availability.· Work closely with Service Advisors to ensure a seamless guestexperience.· Deliver the exceptional level of service our Land Rover guests expect.What We're Looking For:· Outstanding customer service and communication skills.· Professional, friendly, and polished demeanor.· Strong organizational skills and attention to detail.· Ability to multitask and work in a fast-paced environment.· Dependable, team-oriented, and customer-focused.· Previous rental, hospitality, or automotive experience is a plus, but notrequired.· Valid driver's license and acceptable driving record.Why Join Land Rover Orlando?· Competitive Pay· Medical, Dental & Vision Benefits· Paid Time Off & Holidays· 401(k) Retirement Plan· Employee Vehicle Purchase Discounts· Career Growth Opportunities· Supportive Team Environment· The Opportunity to Represent an Iconic Luxury Automotive BrandYOUR NEXT OPPORTUNITY STARTS HERE!Join the Land Rover Orlando Team and help us deliver a first-class guest experience, one vehicle at a time.Apply Today and Take Your Career Above and Beyond!We offer a comprehensive benefits package designed to support you and your family, including:o Competitive payo Medical, Dental and Vision Planso Paid Holidays & PTOo Short and Long-Term Disabilityo Paid Life Insuranceo 401(k) Retirement Plano Employee Stock Purchase Plano Lithia Learning Centero Vehicle Purchase Discountso Wellness ProgramsFor a more detailed view, visit: www.totalrewards.lithiadriveway.com.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.