Luxury Private Client & Trade Ambassador

O'Neill Vintners & Distillers; Sonoma (CA); On-site; USD 41,000 - 47,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Paid time off

Holidays

Job summary

Ram’s Gate Winery is seeking an experienced Private Client/Trade Ambassador to elevate the estate’s guest experiences for collectors, members, trade partners, and VIP guests. This role requires a refined hospitality approach and a track record in high-touch service within luxury settings.

Collaborating with hospitality, culinary, sales, winemaking, marketing, and leadership teams, you will foster long-term client engagement, retention, and membership growth while championing regenerative farming

Qualifications

• Minimum 3 years of experience in luxury hospitality for ultra-high net worth guests.
• Proven ability to build long-term client relationships and drive retention.
• Experience hosting personalized, high-touch guest experiences and events.

Responsibilities

• Provide elevated on-site and off-site guest experiences for collectors, members, and VIPs.
• Develop and maintain long-term relationships with high-value clients.
• Represent the winery at events, trade functions, and partner engagements.
• Collaborate with hospitality, culinary, sales, winemaking, marketing and leadership teams.

Skills

Luxury hospitality

Private client relationships

CRM systems

High-touch hosting

Event hosting

Communication

Tools

CRM systems

Job description

Ram’s Gate Winery is seeking an experienced Private Client/Trade Ambassador to elevate the estate’s guest experiences for collectors, members, trade partners, and VIP guests. This role requires a refined hospitality approach and a track record in high-touch service within luxury settings.

Collaborating with hospitality, culinary, sales, winemaking, marketing, and leadership teams, you will foster long-term client engagement, retention, and membership growth while championing regenerative farming