Luxury Wine Educator & Event Lead – Sonoma

Oneillwine; Sonoma, Northern (CA, KY); Hybrid; USD 41,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

401(k) with company match

Paid time off

Holiday pay

Job summary

Ram’s Gate Winery in Sonoma, CA is seeking a Wine Educator and an Event Captain to lead day-to-day hospitality and event-day leadership. The role blends premium guest experiences with coordination between tasting room and events teams.

The two roles require 2+ years in luxury service, strong guest engagement, and flexibility to work evenings and weekends. California certifications are required within 30 days, with competitive pay and benefits.

Qualifications

• 2+ years of experience in luxury customer service, sales, or hospitality.
• Strong ability to connect with people and build rapport.
• Attention to detail and commitment to exceptional guest experiences.
• Willingness to work nights, weekends, and holidays.

Responsibilities

• Welcomes guests with warmth and curates personalized tasting experiences.
• Shares history and qualities of wines to educate guests.
• Coordinates with hospitality, culinary, and concierge teams to elevate guest journeys.
• Leads on-floor service and supports event operations as needed.
• Maintains pristine hospitality spaces and handles guest requests.

Skills

Luxury customer service

Guest hospitality

Communication

Multitasking

Floor leadership

Education

California Food Handler Training

California RBS Training

California Alcohol Server Training

Tools

Tock

WineDirect

Job description

Ram’s Gate Winery in Sonoma, CA is seeking a Wine Educator and an Event Captain to lead day-to-day hospitality and event-day leadership. The role blends premium guest experiences with coordination between tasting room and events teams.

The two roles require 2+ years in luxury service, strong guest engagement, and flexibility to work evenings and weekends. California certifications are required within 30 days, with competitive pay and benefits.