Luxury Pre-Owned Sales Leader – Drive Profit & Prestige

Mercedes-Benz of Plano; Plano (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance plans

Dental and Vision Insurance

401(k) with matching

Paid time off

Employee discounts on vehicle Purch &

Growth opportunities

Job summary

Mercedes-Benz of Plano seeks an experienced Pre-Owned Sales Manager to lead a high-performing team and exceed luxury vehicle sales targets. The role centers on coaching consultants, optimizing pricing and inventory, and delivering a premium customer experience consistent with the Mercedes-Benz standard.

You will drive profitability, mentor staff, and collaborate with the General Sales Manager to sustain strong performance and growth in a fast-paced luxury environment.

Qualifications

• Minimum 3-5 years of automotive sales management experience within a franchised dealership.
• Current or recent experience managing a Pre-Owned/Used Vehicle Sales Department is required.
• Luxury automotive dealership experience (Mercedes-Benz, BMW, Lexus, Audi, Porsche, Land Rover, Cadillac, Acura, Infiniti, etc.) is strongly preferred.
• Demonstrated history of consistently achieving or exceeding sales and profitability goals.
• Proven ability to lead, motivate, and develop high-performing sales teams.
• Strong experience desking deals and managing inventory performance.
• Extensive knowledge of CRM systems, dealership operations, and automotive financing.

Responsibilities

• Lead, coach, and develop a team of Pre-Owned Sales Consultants to consistently exceed sales and customer satisfaction goals.
• Drive monthly, quarterly, and annual sales, gross profit, volume, and CSI objectives.
• Desk deals and structure transactions to maximize profitability while maintaining a premium customer experience.
• Work closely with the General Sales Manager to develop pricing, inventory acquisition, and merchandising strategies.
• Analyze inventory aging, market trends, and competitive pricing to optimize vehicle turn and profitability.
• Manage daily sales activities including appointments, floor traffic, CRM follow-up, and sales process compliance.
• Ensure all customers receive a first-class luxury buying experience that aligns with Mercedes-Benz standards.
• Recruit, train, mentor, and retain top-performing sales professionals.
• Monitor salesperson performance through coaching, accountability, and performance reviews.
• Partner with the Finance Department to maximize product penetration while maintaining compliance.
• Maintain knowledge of lender programs, manufacturer incentives, and dealership promotions.
• Ensure compliance with all federal, state, dealership, and manufacturer regulations.
• Foster a positive, high-performance culture built on professionalism, integrity, and accountability.

Skills

Automotive sales management

Pre-Owned vehicle sales

Luxury dealership experience

Sales profitability track record

Team leadership

Desking & inventory management

Tools

CRM systems

Job description

Mercedes-Benz of Plano seeks an experienced Pre-Owned Sales Manager to lead a high-performing team and exceed luxury vehicle sales targets. The role centers on coaching consultants, optimizing pricing and inventory, and delivering a premium customer experience consistent with the Mercedes-Benz standard.

You will drive profitability, mentor staff, and collaborate with the General Sales Manager to sustain strong performance and growth in a fast-paced luxury environment.